Pick-up & Delivery

At Tiny Forest, we try to give you the best service possible. We offer delivery and self pick-up for your terrariums and plants purchase, please read this for better understanding of our pick-up and delivery service, and also our time frame.

 

HOW IT WORKS
→ You make an order
→ Select delivery option at check out
→ We receive your order
→ We will give you a call to confirm purchase 
→ We will schedule delivery or pick-up time and date
1. IF PLANTS AND ITEMS ARE IN STOCK
→ We will prepare your order immediately 
→ We will deliver your order or leave it at pick-up location at our studio.
2. IF PLANTS AND ITEMS ARE NOT IN STOCK 
→ We source for the best plants and items to make your order
→ We prepare your order 
→  We will deliver your order or leave it at pick-up location at our studio.
 

Delivery
We offer delivery for your terrariums and plants within these areas in Klang Valley and Kuala Lumpur

  • Klang
  • Shah Alam
  • Subang Jaya
  • Klang
  • Kelana Jaya
  • Petaling Jaya
  • Sunway
  • Damansara
  • TTDI
  • Kuala Lumpur
  • Bangsar
  • Hartamas
  • Putrajaya
  • Cyberjaya

At checkout, you will be prompted to select a zone, please select one that is closest to you. If your area is not listed, please call or email us to enquire about special zone delivery.

We have our logistics team to deliver to you, but please note sometimes we do use Grab Express for delivery.

Rates

We deliver from Shah Alam and Subang Jaya. You will be prompted to pick your delivery area at check out. All orders above RM400 is free! Delivery rates include handling fee as well.

Packaging

Our packaging is free! We have our custom boxes to hold your items securely in place! Ask us for special packaging, we will be happy to assist you!

Time

As for now, we deliver every Tuesday and Thursday, unless there is a special request. Delivery is only made from 10am to 5pm to all residential areas, offices, and apartment buildings. At these times, it is crucial for someone to be at the address of delivery to receive the order.

For terrariums and plants, we deliver within 3-4 days after order has been made. All self pick-up orders will be ready within 3-4 days.
Please allow us some time to :

  • Source the best and healthy plants for you
  • For terrarium orders - sourcing plants, containers, and designing your one of a kind terrarium

We will call you as soon as your order has been made to schedule your self pick-up or delivery! 

Self Pick-up

COVID19: All self-pickup at the studio is suspended at this time.
Come pick up your plants and terrariums at our studio location in SS15, Subang Jaya for free! Your plants and terrariums will be ready for pick-up in 3-4 days, unless stated otherwise. All pick-ups are to be scheduled within our working hours 10am-5pm. At check out, you will be prompted to select shipping method, please select 'Pick Up at Office'. We will call you to schedule a pick up shortly after the order has been made. 

Send As A Gift
Want to send a terrarium or plants to a special someone? We can do that for you!
Just follow these steps:

  1. Add your desired item to cart
  2. At checkout, select delivery area/zone
  3. Complate purchase
  4. Go to this page
  5. Fill up the form and include your order number and message
  6. We will call you to arrange delivery
  7. Your item will be delivered to the recipient!

For custom orders and other questions, please email us at info@tinyforeststore.com